BOX OFFICE HOURS

l'Auditori box office

Monday: Closed / From Tuesday to Friday: from 5pm to 9pm / Saturdays: from 10am to 1pm and from 5pm to 9pm / Sundays: open from one hour before the concert.
Special Christmas hours: December 25, 26 and 27, January 1 and 6, closed. December 24 and 31, special opening hours from 5:00 p.m. to 8:00 p.m

Ticket office of the Museum of Music

Tuesday and Wednesday, from 10 a.m. to 5:30 p.m
Thursday, from 10 a.m. to 8:30 p.m
Friday, Saturday and Sunday, from 10am to 6.30pm
Monday closed

WARDROBE SERVICE

Rooms 1 Pau Casals, 2 Oriol Martorell and 3 Tete Montoliu have a free cloakroom service. In Sala 1 Pau Casals there is a wardrobe on floor 0 in each corridor. It opens 45 minutes before the start of the concert or activity.

Rooms 2 Oriol Martorell and 3 Tete Montoliu share a single wardrobe at the entrance to Room 3, which can be reached from the entrance to Room 2. It opens 30 minutes before the start of the concert or activity Sala staff is available to help you find its location should you need it.

CONTACT

Lepant, 150 08013 BARCELONA
932479300
info@auditori.cat

VISIT THE MUSIC MUSEUM

The Museu de la Música de Barcelona is the institution of Barcelona City Council dedicated to reflection, experimentation and knowledge about music and the art of sound. The Music Museum has a collection of 2,000 instruments, of which more than 500 are on display, and is considered one of the most important in Spain.

Timetable

Tickets and visits

ACCESS TO THE L'AUDITORI

ATTENTION AND INFORMATION

The ticket offices located outside the building function as a point of attention to the public as well as a point of sale of tickets. These are counters with glass that separates them from the interior but with a window and a microphone system that facilitates communication with visitors. Box office staff wear a black shirt with a L'Auditori logo embroidered in yellow and black trousers.

At the entrance to the room is the room staff, who will also be able to offer information, resolve doubts and offer help in cases that require it. They are dressed in the same way as the ticket office staff.

SIGNAGE

There is signage both outside the building and inside that indicate the different existing spaces. In case of doubt, the room staff will be able to give the necessary instructions.

ASSISTANCE DOGS

People who need to access the l'Auditori accompanied by an assistance dog will be able to do so without problem. Room staff will assist as needed during this process.

WHEELCHAIR ACCESS

Access to the l'Auditori from the street is wheelchair accessible. Room staff will assist in the placement of wheelchair users in their appropriate locations within the rooms and will assist as needed during this process. We have reserved tickets for people who have to access the l'Auditori in a wheelchair. Just call 932 479 300 when purchasing tickets.

PARKING PLACES AVAILABLE

On Carrer Padilla there are 5 parking spaces in a row reserved for people with reduced mobility. In addition, in the parking lot closest to L'Auditori, located in Plaça de les Arts, of B:SM (C/ Padilla, 159), there are also spaces intended for people with reduced mobility.

TICKETS RESERVED FOR WHEELCHAIRS

We have reserved tickets for people who have to access the l'Auditori in a wheelchair. They can be obtained by calling 932 479 300, at the box office or through the website in the regular purchase process (reserved spaces are marked with the wheelchair icon). If they don't appear on the website, contact the above phone number or email a info@auditori.cat.

INSIDE THE L'AUDITORI

RELAXATION AREAS

We have enabled comfort and safety zones that allow people who need it to enter and leave the concerts in Sala 1 Pau Casals and Sala 2 Oriol Martorell, always following the directions of the hall staff. they are spaces of priority use for people with special needs, such as people with autism, Alzheimer's, anxiety or breastfeeding mothers, among others.

ACCESSIBLE TOILETS

There are toilets in all the bathrooms in the building adapted for people with reduced mobility.

MAGNETIC LOOP

Hall 1 and 2 have a fixed magnetic loop for deaf people. Locations that do not have loop coverage are marked when purchased. These locations are indicated as "Sensitive location for people who want to use audiophones (0% magnetic loop)". Hall 4 has portable magnetic loops for radio frequency. You can sue the room staff. We also have loops at the ticket office, the locker, the bar and the point of attention.

ELEVATORS

The outside buttons are on the door jambs and there is one for up and one for down. The interior buttons have visual numbering, in braille and in high relief.

PROJECTION OF INFORMATION AND LETTERS

In Hall 1, during the concerts of the OBC and the BMB, there will be projections behind the stage where you can see information such as the title of the program, guest artists, titles of the works, movements, etc. If there are works with sung parts in the concert, the lyrics will also be projected.

TEMPERATURE

Due to the ventilation that, for safety reasons, there must be in the rooms, you may notice a bit of a draft and a slight coolness inside. It is better to count on this and dress accordingly to avoid getting cold.

ENVIRONMENTAL NOISE AND SILENCES

Arriving in the vicinity of the building in the moments before a concert, you will hear the noise of attendees queuing or waiting to enter. Once in the corridors, their voices will also be heard as they are distributed through the different entrances of the rooms, just as they are already inside, as they look for their seats and settle down.

Just before the start of the concert, a melody and a voice will be heard indicating that the concert is about to start and the minutes remaining, so that everyone enters the room as soon as possible and remains in their seats. But once the lights go out and the show begins, maximum silence is required so as not to distract or unconcentrate the musicians and artists. If it is necessary to speak to the rest of the companions or to the room staff, it must be done in as low a tone as possible.

The OBC concerts require absolute silence while the musicians play. The noise of papers, boxes or movements that could generate noise must be avoided. No matter how much you liked what was playing, applause is only allowed when the play ends, not between movements.

LIGHTING

The spaces that connect and lead to the rooms are well lit. Once you enter the rooms, the lighting is softer but sufficient to allow the audience to settle into their seats. When the concerts begin, the lights dim considerably to favor viewing the show, which always includes its own lighting.

During its development, the environment will be very dark, making it difficult for people to move or consult documents (unless they are on a mobile phone that has its own light). If you need to get up to leave the room for any reason, the room staff will assist and guide you outside.